Venus-Fantasieflocken

Aus hygienischen Gründen werden Rückgaben und Umtausch nicht akzeptiert. Wenn es jedoch ein Problem mit Ihrer Bestellung oder Ihrem Produkt gibt, kontaktieren Sie uns bitte und Sie erhalten gegebenenfalls eine Rückerstattung oder einen Ersatz. 

On the 29th August 2025 the 'De Minimis Exemption' ended in USA and therefore ALL goods being imported into the USA are subject to tariffs, taxes and clearance charges. 

We have now added a drop down menu to all products so that USA customers are able to see upfront the cost of their products plus the added customs tariffs. We have tried where possible to keep prices down as much as possible (we have not increased our prices in over 5 years) we have simply added on the tax duty imposed by USA. so if you are a buyer from USA please ensure you choose all USA options when adding products to cart. 

This means that all customs fees are included in your total order plus shipping costs and there will be no hidden fees that often surprise customers when delivery couriers demand a fee to deliver your order once it has arrived in the USA. 

*please note currency difference may look different on bank statements due our website processing in British pounds Stirling (GBP) which is then converted to US Dollars (USD), however it is the same amount just in a different currency.* 

THIS INFO RELATES TO USA CUSTOMERS ONLY. IF YOU ARE BUYING FROM EU, YOUR ORDER WILL BE STILL SUBJECT TO ADDITIONAL CUSTOMS FEES AFTER YOU PLACE YOUR ORDER.